Transcript of the video:
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This video shows you how to return an item
for a refund on Elavon Mobile.
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Here's how to process a return
and refund items on an order.
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Select Orders.
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Select Closed.
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Select the order and select the Return button.
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Select the box next to the item
and select Refund.
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On iOS, select Refund again.
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On Android, confirm the refund payment
and select Refund.
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Select a receipt option.
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For a standalone refund, select Register.
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Select the more options ellipsis.
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Select Create Refund.
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Select Continue in Refund Mode.
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Key in an amount on the keypad
and select Add.
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Select Refund.
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Select the payment method for the refund.
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Select Refund and provide the cash
to the customer.
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Or select Refund and swipe, tap
or insert the card.
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Select a receipt option.
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That's how you return an item for a refund!