Transcript of the video:
Cobrowse
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Get step-by-step live guidance on the mobile app or online banking.
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With cobrowse, it’s easier than ever to get secure live guidance and help – whether you’re on the mobile app or usbank.com.
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Get secure live guidance on the mobile app or usbank.com.
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Next time you need help, ask your banker to start a cobrowse session.
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Ask your banker to start a cobrowse session.
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A small window will appear where you can accept the invitation to get started.
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Accept the invitation to get started.
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With live guidance, we’ll be able to see what you see on usbank.com or the mobile app to offer help and answer questions, while keeping your personal information private.
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We’ll see what you see on usbank.com or the mobile app.
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Plus, our banker may be able to add video for a personalized experience.
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Get help quickly, learn about new features and troubleshoot issues with guided navigation.
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Your banker will be able to guide you through the process and highlight key items...
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We’ll offer guided help and highlight key items on your screen.
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...but you’ll be in full control to move the process forward or end the cobrowse session whenever you’d like.
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When you’re ready to end the session, just select End on your mobile device or Leave session on your desktop.
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End your session with one simple click.
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So the next time you need some extra help, while at home or on the go, ask your banker about live guidance with cobrowse.
U.S. Bank is here to help.
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Next time, ask about live guidance with cobrowse.
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Outro Screen with disclosures and logo.
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Equal Housing Lender. Member FDIC. ©2024 U.S. Bank